podcast Tag

22 Mar Community Catch-Up: An Interview with Amy Hodge, Senior Director of Community for ConnectWise

Editor’s Note: “There go my people, I must follow them for I am their leader” - Mahatma Ghandi. Amy Hodge, Senior Director of Community for ConnectWise, uses these words to guide her vision of community as a leader of the ConnectWise team. Amy shares her philosophy for bringing value to their MSP partners by creating varied resources to ensure their...

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03 Jan One Partner Shares His Basic Strategies for Selling Business Continuity: An Interview with Farrell Lusher

Editor’s Note: Farrell Lusher, President of Stepfar Technology Group, shares his basic sales, marketing, and positioning strategies for selling business continuity and backup and disaster recovery solutions and his vision to scale his MSP to the next level. Ted Hulsy:  Farrell, thanks for making time for today’s conversation. Farrell Lusher:  Oh, it’s my pleasure. Ted Hulsy:  Why don’t you share a bit about...

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07 Nov eFolder Partner Interview featuring Phillip Long

Editor’s Note: Phillip Long, CEO of Business Information Solutions and Ted Hulsy, VP of Marketing at eFolder, discuss Long’s methods of implementing excellent client service techniques for his MSP clients in order to provide the “Ritz Carlton experience." They also dive into various lead generation marketing tactics and best practices, such as lunch and learns, that Long has had great...

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17 Oct eFolder Partner Interview featuring Robert Cioffi

Editor’s Note: In this partner interview, Robert Cioffi, CEO of Progressive Computing and Ted Hulsy, VP of Marketing at eFolder explore a variety of topics such as ways to sell against free consumer file sync services and the importance of training clients to meet your MSP’s technology standards. Ted Hulsy: Hi Robert, thanks for your time today. Can you share just...

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07 Jun 6 Suggestions When Making the Switch to Managed Services

Making the decision to change your business model from break-fix to managed services takes a lot of thought and consideration. It is a big commitment and a lot of effort to completely evolve from a reactive service model to a proactive, fixed-fee service model. Ted Hulsy, eFolder VP of Marketing, recently chatted with Ted Warner, CEO of Connecting Point, for an...

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03 May 4 Reasons the Healthcare Vertical is Attractive to MSPs

Many MSPs take on clients in any industry or vertical for the sake of having a full roster of paying clients. They are only interested in having clients who are willing and able to pay for monthly services and aren’t as concerned with being specialized and unique. However, there are many benefits for MSPs who choose to specialize in a...

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26 Apr 4 Ways to Sell Against Free Consumer-Grade File Sync Services

One of the most difficult conversations a managed service provider can have is attempting to sell a business grade file sync service. Often times your client sees that you are just trying to sell them something when they can get, what they think is a perfectly good alternative, for free. “It’s a conversation I didn’t plan ahead of time with a...

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