partner Tag

07 Mar Providing a Level of Accountability: An Interview with HTG Founder, Arlin Sorensen

Editor’s Note: “Running a small business is like living alone on an island — you can’t talk to your employees and you can’t talk to your clients,” says Arlin Sorensen, CEO of HTG. Sorenson created a leading IT Channel peer group to help MSP business owners combat those roadblocks. During this episode, he shares how HTG aims to help MSPs...

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01 Mar Growing vs Evolving: MSP Business Owner Zach Mesel’s Journey Through the MSP Space

Editor’s Note: Zach Mesel, President of Wooden Spoon Technologies, shares how adding a business partner, changing his mindset when evaluating potential new clients, and improving his employee recruitment skills have all contributed to his new philosophy of “evolving,” rather than merely “growing,” his MSP. Ted Hulsy:  Zach, thanks for making the time today. Zach Mesel:  Thanks Ted. Ted Hulsy:  Why don’t you start...

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21 Feb The Power of Peer Groups: How One MSP Gives Back to the MSP Community

Editor’s Note: Nathan Austin, VP of Business Development at Mytech Partners, discusses his involvement with the HTG community and how the peer group has added tremendous value to the Mytech organization. Nathan also shares his experience leading the HTG program, Building a Sales Engine, where he coaches MSPs in theory and practical experience around creating a top notch sales organization. Ted...

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31 Jan Three Important Traits of an OML 3 MSP

In an earlier eFolder blog post, we introduced the concept of Operational Maturity Levels and how MSPs’ business models fit into this framework. This evaluation framework, created by Service Leadership Inc. (SLI), helps business owners understand the effectiveness of their leadership styles and how adjustments can be made to advance their business both operationally and financially. While there are five Operational...

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08 Nov MSPs are Partners, Not Customers 

There are a slew of overused expressions in any industry. You may hear them every day in the office or see them pop up on your LinkedIn feed as dedicated articles on the topic. We recently came across this post, in which a self-appointed arbiter elegantiae has decided to name the popular channel term “partner” as a “totally overused channel buzzword.” The blogger...

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03 Nov What is an Operational Maturity Level?

During the last HTG IT Channel Summit in Iowa, I met Paul Dippell, CEO of Service Leadership Inc. (SLI) and was introduced to his concept of Operational Maturity Levels (OMLs). The OML model immediately caught my attention for its systematic and evolved approach for determining next steps in the MSP growth process. Here is what MSPs need to know about OMLs...

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01 Nov Three Reasons to Refine Your Niche

Many MSPs take on clients in any industry or vertical for the sake of having a full roster of paying clients. They are only interested in having clients who are willing and able to pay for monthly services and aren’t as concerned with being specialized and unique. However, there are many benefits for MSPs who choose to specialize in a...

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31 Oct eFolder Partner Interview featuring Ted Warner

Editor’s Note: Ted Warner, President of Connecting Point and Ted Hulsy, VP of Marketing at eFolder chat about Connecting Point’s ever increasing role of providing vCIO business consulting services for clients and the importance of implementing quarterly business reviews. Ted Hulsy:  Well, thanks a lot of joining us.  I’m going to ask you in a moment just to tell us a...

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17 Oct eFolder Partner Interview featuring Robert Cioffi

Editor’s Note: In this partner interview, Robert Cioffi, CEO of Progressive Computing and Ted Hulsy, VP of Marketing at eFolder explore a variety of topics such as ways to sell against free consumer file sync services and the importance of training clients to meet your MSP’s technology standards. Ted Hulsy: Hi Robert, thanks for your time today. Can you share just...

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