HTG Tag

07 Mar Providing a Level of Accountability: An Interview with HTG Founder, Arlin Sorensen

Editor’s Note: “Running a small business is like living alone on an island — you can’t talk to your employees and you can’t talk to your clients,” says Arlin Sorensen, CEO of HTG. Sorenson created a leading IT Channel peer group to help MSP business owners combat those roadblocks. During this episode, he shares how HTG aims to help MSPs...

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21 Feb The Power of Peer Groups: How One MSP Gives Back to the MSP Community

Editor’s Note: Nathan Austin, VP of Business Development at Mytech Partners, discusses his involvement with the HTG community and how the peer group has added tremendous value to the Mytech organization. Nathan also shares his experience leading the HTG program, Building a Sales Engine, where he coaches MSPs in theory and practical experience around creating a top notch sales organization. Ted...

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31 Jan Three Important Traits of an OML 3 MSP

In an earlier eFolder blog post, we introduced the concept of Operational Maturity Levels and how MSPs’ business models fit into this framework. This evaluation framework, created by Service Leadership Inc. (SLI), helps business owners understand the effectiveness of their leadership styles and how adjustments can be made to advance their business both operationally and financially. While there are five Operational...

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03 Nov What is an Operational Maturity Level?

During the last HTG IT Channel Summit in Iowa, I met Paul Dippell, CEO of Service Leadership Inc. (SLI) and was introduced to his concept of Operational Maturity Levels (OMLs). The OML model immediately caught my attention for its systematic and evolved approach for determining next steps in the MSP growth process. Here is what MSPs need to know about OMLs...

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19 Sep At the Big Heart of the MSP Valuation Question

When Arlin Sorensen, HTG's CEO, talks about “the channel,” he uses a lot of numbers but he is always talking about people. For Arlin, the MSP business model was not primarily a trend that emerged from the maelstrom of technological change of the last few decades to connect IT products and services to market needs. Arlin knows that MSPs arose...

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13 Sep How Can eFolder Better Serve Our Partners? Spend Some Time on the Farm!

The eFolder rallying cry for 2016 has been a very passionate “Partner Success Comes First”. We truly believe that serving our partners and providing them with the best possible experience, as well as helping them grow and succeed, is the foundation of eFolder. In keeping with that spirit, 24 engaged eFolder team members (we roll deep!) are attending the HTG IT...

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16 Jun 5 MSP Events to Attend This Summer

With summer in full force, sunshine and vacation time are calling. And with summer comes some rewarding MSP conferences as well. Try and get at least one on your calendar over the next few months, and even make it a family vacation afterwards! We shortlisted some of our favorite events below to get you even more excited about this season and...

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