eFolder Privacy Policy

This Privacy Policy explains how eFolder, Inc. and its subsidiaries ("eFolder") collects, processes, and protects any personally identifying information ("Personal Data") and other information that you give eFolder or is collected by eFolder when you use our websites, products, or services.

eFolder is committed to ensuring that your privacy is protected. By accessing our web sites or downloading, installing, licensing, or otherwise using our products or services, you agree to the collection and use of your information according to the terms of this Privacy Policy. eFolder in turn agrees to follow the terms of this Privacy Policy in the collection, processing, and safekeeping of your information.

Collection and Use of Information

Personal Data. eFolder collects relevant Personal Data when you register and use our services or otherwise transact with eFolder, including name, phone number, mailing address, and email address. We use this information to communicate with you about our products and services or related topics, to provide technical support, to improve our products, and to provide the services you have requested, including administrative tasks such as billing and receiving payment.

Customer Data. Customers of eFolder may electronically submit data or information to eFolder's products or services ("Customer Data"). eFolder uses Customer Data to provide you with the services you have requested, to prevent or resolve technical or service problems, and to provide technical support.

Customer Encrypted Data. Certain eFolder products or services allow you to encrypt data prior to transmission and then to electronically transmit such encrypted data to eFolder for long-term storage ("Customer Encrypted Data"). eFolder will not decrypt the contents of such data, except as explicitly authorized by you (for example when you use the restore functions of the software). eFolder does not store your encryption key for such Customer Encrypted Data, except in an encrypted form if you choose to use the pass phrase recovery function. If you do use pass phrase recovery, your encryption key is further encrypted by the answers to your security questions. eFolder will not attempt to decrypt your encryption key or to discover the answers to your security questions. eFolder does not store the answers to your security questions in any form.

eFolder may use ancillary non-encrypted data associated with the Customer Encrypted Data, such as backup logs containing filenames, in order to provide technical support and for internal use to provide the functions of the services you request.

Products and Services Data. eFolder products and services collect product configuration, computer configuration, network statistics, and other product usage information ("Products and Services Data"). We use this information to provide certain product functions (such as reporting) as well as to provide technical support and to improve our products.

Cookies and Other Technologies. A cookie is a small piece of data, often including unique, anonymous identifiers, sent to your web browser and stored on your computer. If you choose to reject cookies, certain functions of our websites and services may not work properly. Non-permanent cookies are used to record current session information (such as login state) and are automatically deleted after a period of time or when you close your browser. Permanent cookies are used to store your preferences, so that we can customize our services better to your liking.

We also use cookies and other common Internet technologies (such as web beacons) to collect website traffic statistics and website usage patterns, and we also collect other non-personally identifying information provided by your web browser, such as browser type and operating system. We also record the pages you access on our website and your IP address. This information helps us to understand which content you find most useful and how our services can be improved, as well as provide content relevant to your location. This information is never linked in any way to your Personal Data.

Third party vendors, including Google, show ads sponsored by eFolder on sites on the internet. These third party vendors use cookies to serve you ads based on your prior visits to our websites (also known as remarketing). To opt-out of these third party vendors using cookies and other non-personally identifying information, use the following opt-out links:

Other Data. Other non-personally identifying information that you volunteer ("Other Data") (such as through surveys, polls, or feedback forms) will be used to improve our products and services. eFolder will not intentionally link this information to Personal Data, except to the degree necessary to contact you if you request it. If it is clear such information will be publicly posted (such as in blog comment submissions or testimonial submissions) you should not include Personal Data in your submission.

International Processing. Collected information may be processed in countries (including the United States) other than where the information was collected, where information processing and privacy laws may be more or less protective than those of your own country. Regardless of where the information is processed, it will be done in accordance with the terms of this Privacy Policy.

Links to Other Websites. Our website and products may contain links to websites under the control of third parties. These websites have their own privacy policies which you should review prior to using such sites. eFolder is not responsible for such third party websites and provides links to them solely for your convenience.

Controlling your Information

Communication Preferences. eFolder may periodically send you promotional emails. You may opt-out of these promotional emails by following the unsubscribe instructions or link contained in all such emails we send, or by emailing support at efolder.net. eFolder may also send service-related emails to inform you of product updates and operational notices. To opt-out of non-emergency service-related emails, use the Mailing Lists page in the password-protected area of our web site. Opting out of promotional or service-related emails will not affect any legal communications, emergency communications, customer service, technical support, or other transactional emails we may send.

Personal Data. You may update your Personal Data associated with your eFolder services account using the password protected, administrative area of our web site, or by emailing us at support at efolder.net. Even upon updating or cancelling your account, we may retain Personal Data and other information in our backup or archival records.

Customer Data and Customer Encrypted Data. You may use the functions provided by our products and services to view, access, modify, and delete Customer Data and Customer Encrypted Data. Upon using such functions to delete such data, the data may be retained for a short period of time in case such deletion was accidental, and until all backup or archival copies are updated.

Disclosures

Third Parties. Under no circumstances will eFolder sell, rent, or trade any collected information to third parties for their promotional purposes. eFolder may share collected information, not including Customer Data and Customer Encrypted Data, with third parties that work on eFolder's behalf (for example, to process credit card orders). Any such third parties that work on eFolder's behalf are required to adhere to privacy policies no less protective than those of eFolder's own privacy policies.

Compliance with Law. eFolder may disclose collected information as necessary to comply with law or law enforcement officials, such as in response to a validly issued court order, subpoena, or warrant.

Change of Ownership. In the event of eFolder being acquired or merged with another entity, eFolder reserves the right to transfer all collected information to such entity. eFolder will make commercially reasonable efforts to notify you in such an event (such as by posting a notice on our web site or sending you an email).

Security

We are committed to safeguarding your Personal Data. In order to prevent unauthorized access or disclosure, we have put in place physical, electronic, and managerial procedures meeting or exceeding industry standards. Although eFolder makes good faith efforts to store your Personal Data in a secure operating environment that is not accessible to unauthorized users, eFolder cannot guarantee complete security. Your use of our products and services indicates your acceptance of this risk. Customers are responsible for following good security practices to protect their information, including safeguarding their account password and any encryption pass phrases or encryption keys.

Regarding Children

eFolder does not intentionally collect Personal Data from children under 13 years old. Children under 13 should not use our web site or services or disclose any Personal Data to eFolder.

Questions and Contact Information

Please direct any questions about this policy, disputes, or complaints to support at efolder.net or by postal mail to:

eFolder Inc.
ATTN: Privacy Policy
2340 Perimeter Park Dr Suite 100
Atlanta, GA 30341

Revisions to this Policy

eFolder may periodically update this policy. We will inform you of significant changes to this privacy policy that materially affect how we collect or process personally identifiable information by posting a notice to our website or sending an email to the email address associated with your account. The current policy is effective from November 5, 2011.