Disaster Recovery

09 Nov IT Nation Opens and the Replibit Appliances Ship

It was no coincidence. The biggest single gathering of MSPs in North America and the most exciting announcement in eFolder history – they were made for one another. Software can be shown and tried online at a distance but it helps to see the Replibit Mini to really understand why we unabashedly claim that eFolder has changed the BDR game. (If you...

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07 Nov eFolder Partner Interview featuring Phillip Long

Editor’s Note: Phillip Long, CEO of Business Information Solutions and Ted Hulsy, VP of Marketing at eFolder, discuss Long’s methods of implementing excellent client service techniques for his MSP clients in order to provide the “Ritz Carlton experience." They also dive into various lead generation marketing tactics and best practices, such as lunch and learns, that Long has had great...

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01 Nov Three Reasons to Refine Your Niche

Many MSPs take on clients in any industry or vertical for the sake of having a full roster of paying clients. They are only interested in having clients who are willing and able to pay for monthly services and aren’t as concerned with being specialized and unique. However, there are many benefits for MSPs who choose to specialize in a...

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05 Oct The Missing Story: Hurricane Matthew, the Media and Business Continuity

A few readers may recall the days when all hurricanes were female and “disaster recovery” had nothing to do with digital networks. For those who cannot recall those days, not a great deal of imagination is required: simply alter Hurricane Matthew's gender – call him Matilda or something – and follow the news coverage, because nothing else has changed much. This...

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26 Aug 5 Types of Disasters That Can Threaten SMBs

Businesses of any size are prone to disasters. Small businesses, however, are frequently less equipped should a disaster strike. Understanding the risks your business can face is the first step in making sure you’re prepared to tackle them. Natural disasters and hardware failures are only the tip of the iceberg. Here are five types of disasters that you should be...

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17 Aug Businesses Underwater: Opening Our Hearts to Louisiana

“A torrent of about 2 feet of rain inundated the southern part of the state over a 48-hour period and many homes and businesses were still underwater.” – AP, Baton Rouge, August 16, 2016 eFolder has partners in Louisiana. If businesses are underwater, that means servers and local backup appliances are underwater, too. We checked in with the eFolder Account Managers...

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22 Jul How One Partner Used BDR to Better Serve His Clients

They say fortune favors the brave. Perhaps that’s why Tandem Systems, a Manchester-based managed services provider, has succeeded by completely changing the way it does business. “It has always been at our core to support clients in the best way possible,” says Callum Woods, President of Tandem Systems. “When we need to change our strategy to meet that goal, we’re not...

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11 Jul RPO and RTO: The Conceptual Vise Grips of BDR Sales

Getting clients to focus on a rational Recovery Point Objective (RPO) and Recovery Time Objective (RTO) can be an effective tool to really and truly force them to consider the true cost of emergency downtime and the rational case for a complete, or more complete, BDR solution for their business. The concepts are best presented at the beginnings of assisting an...

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