eFolder Blog

15 Sep Don’t be Your Clients’ MSP, Be Their Trusted Advisor

Anyone can call themselves an MSP, but very few MSPs can say that their clients would consider them a trustworthy advisor as well. That, however, is an important goal to strive for. By gaining your clients’ trust, you become more than just another vendor to them. You become their one-stop shop, which automatically is the best defense mechanism against your...

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13 Sep How Can eFolder Better Serve Our Partners? Spend Some Time on the Farm!

The eFolder rallying cry for 2016 has been a very passionate “Partner Success Comes First”. We truly believe that serving our partners and providing them with the best possible experience, as well as helping them grow and succeed, is the foundation of eFolder. In keeping with that spirit, 24 engaged eFolder team members (we roll deep!) are attending the HTG IT...

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12 Sep How Anchor Helped One Partner Enable, Protect, and Connect with His Clients

If you’ve spent significant time and energy trying to find the perfect file sync solution, you’re far from alone. Thousands of MSPs have found themselves, at one point or another, dedicating too much of their time hunting for a solution that fulfills everything they’re looking for as business owners and solution providers. That’s part of the story for Mike Willis,...

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08 Sep How to Sell Tech to Non-Techies

As an MSP, you are delivering services and implementing products that are often highly complex and cost your clients a considerable amount of money. In order to help prospects and clients understand what they are paying for and why they should follow your recommendations, you will need to sell very technical concepts to people who likely know less about technology...

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06 Sep Make Your MSP Stand Out from the Pack

How do you make your business stand out from other MSPs? Eric Rieger, President of WEBIT Services, a self-proclaimed non-traditional MSP, has been focusing on just that question. Eric has done a lot of intentional thinking to focus his business strategy around differentiating himself from other managed service providers. “Smaller MSPs are still struggling with the transition from technician to...

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02 Sep Don’t Let Ransomware Hold Your Labor Day Weekend for Ransom

Ransomware has, and continues to, wreak havoc on millions of people around the world. Originating in 2005, ransomware is a type of malware that holds computer systems hostage until a ransom is paid by the user. One of the most recent high-profile ransomware attacks was in February of this year, when Hollywood Presbyterian Medical Center — a 434-bed hospital — found itself...

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01 Sep We Can All Learn Something from Howard Schultz

About once a month, team members across various eFolder departments get together for the eFolder Book Club to discuss our latest insightful read and discuss what new takeaways we found applicable to our company. Over the last few weeks, we read Onward, a memoir written by Starbuck’s CEO Howard Schultz. Over 350 pages, Schultz recalls the leadership lessons he learned...

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31 Aug One Great Offer, One Great Conversation

eFolder has what we call an “open cloud philosophy.” For now, we will leave the philosophical fine points to more contemplative moments. It’s very busy here today. The upshot of our foray into philosophy is that we offer a lot of products here in the real world. We offer more than any of our competitors in the same market segment. We...

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30 Aug Anchor as Ransomware Protection, Yes!

How does one eFolder partner successfully market, sell and deploy the eFolder Anchor file sync solution? Chuck Lobert, VP of Sales and Technology at Vision Computer Solutions, along with his team have made the decision to standardize all clients on Anchor for its file and folder level backup features. These features came in handy earlier this year when a client of...

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