eFolder Blog

19 Sep At the Big Heart of the MSP Valuation Question

When Arlin Sorensen, HTG's CEO, talks about “the channel,” he uses a lot of numbers but he is always talking about people. For Arlin, the MSP business model was not primarily a trend that emerged from the maelstrom of technological change of the last few decades to connect IT products and services to market needs. Arlin knows that MSPs arose...

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16 Sep Three Reasons to Move from Break-Fix to Managed Services

Switching from a break-fix to managed services model can seem intimidating to business owners. While shifting business models might not be the easiest task, it’s certainly worth it in the long run. If you’re a business owner and are wondering why you should go from break-fix to managed services, here are three reasons why you should make the move: 1. More...

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15 Sep Don’t be Your Clients’ MSP, Be Their Trusted Advisor

Anyone can call themselves an MSP, but very few MSPs can say that their clients would consider them a trustworthy advisor as well. That, however, is an important goal to strive for. By gaining your clients’ trust, you become more than just another vendor to them. You become their one-stop shop, which automatically is the best defense mechanism against your...

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13 Sep How Can eFolder Better Serve Our Partners? Spend Some Time on the Farm!

The eFolder rallying cry for 2016 has been a very passionate “Partner Success Comes First”. We truly believe that serving our partners and providing them with the best possible experience, as well as helping them grow and succeed, is the foundation of eFolder. In keeping with that spirit, 24 engaged eFolder team members (we roll deep!) are attending the HTG IT...

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12 Sep How Anchor Helped One Partner Enable, Protect, and Connect with His Clients

If you’ve spent significant time and energy trying to find the perfect file sync solution, you’re far from alone. Thousands of MSPs have found themselves, at one point or another, dedicating too much of their time hunting for a solution that fulfills everything they’re looking for as business owners and solution providers. That’s part of the story for Mike Willis,...

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08 Sep How to Sell Tech to Non-Techies

As an MSP, you are delivering services and implementing products that are often highly complex and cost your clients a considerable amount of money. In order to help prospects and clients understand what they are paying for and why they should follow your recommendations, you will need to sell very technical concepts to people who likely know less about technology...

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06 Sep Make Your MSP Stand Out from the Pack

How do you make your business stand out from other MSPs? Eric Rieger, President of WEBIT Services, a self-proclaimed non-traditional MSP, has been focusing on just that question. Eric has done a lot of intentional thinking to focus his business strategy around differentiating himself from other managed service providers. “Smaller MSPs are still struggling with the transition from technician to...

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