eFolder Blog

14 Nov eFolder Partner Interview featuring Nick Espinosa

Editor’s Note: Nick Espinosa, CIO and Chief Security Fanatic of BSSi2 and Ted Hulsy, VP Marketing at eFolder, chat about the massive scope of the security arena and the strategies BSSi2 addresses to educate and protect their clients from security breaches and downtime. Ted Hulsy:  Nick, thanks for making the time to chat today. Nick Espinosa:  Hi, thanks for having me. Ted Hulsy: ...

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10 Nov What is OML 1 and How Do You Get to OML 2?

In an eFolder blog post last week, we introduced the concept of Operational Maturity Levels and what this means for MSPs’ business models. This evaluation framework, invented by Service Leadership Inc (SLI), helps business owners understand the effectiveness of their management styles and what to adjust to advance their business both operationally and financially. While there are five operational maturity levels...

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09 Nov IT Nation Opens and the Replibit Appliances Ship

It was no coincidence. The biggest single gathering of MSPs in North America and the most exciting announcement in eFolder history – they were made for one another. Software can be shown and tried online at a distance but it helps to see the Replibit Mini to really understand why we unabashedly claim that eFolder has changed the BDR game. (If you...

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08 Nov MSPs are Partners, Not Customers 

There are a slew of overused expressions in any industry. You may hear them every day in the office or see them pop up on your LinkedIn feed as dedicated articles on the topic. We recently came across this post, in which a self-appointed arbiter elegantiae has decided to name the popular channel term “partner” as a “totally overused channel buzzword.” The blogger...

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07 Nov eFolder Partner Interview featuring Phillip Long

Editor’s Note: Phillip Long, CEO of Business Information Solutions and Ted Hulsy, VP of Marketing at eFolder, discuss Long’s methods of implementing excellent client service techniques for his MSP clients in order to provide the “Ritz Carlton experience." They also dive into various lead generation marketing tactics and best practices, such as lunch and learns, that Long has had great...

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03 Nov What is an Operational Maturity Level?

During the last HTG IT Channel Summit in Iowa, I met Paul Dippell, CEO of Service Leadership Inc. (SLI) and was introduced to his concept of Operational Maturity Levels (OMLs). The OML model immediately caught my attention for its systematic and evolved approach for determining next steps in the MSP growth process. Here is what MSPs need to know about OMLs...

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02 Nov Dear eFolder Partners

Dear eFolder Partners: I am extremely excited by the opportunity ahead of us. We can do great things together. I join eFolder at a time when the company has many time-tested products and an appealing roadmap. My priority is to drive your success. We will measure our own success by how and when you make money with our products and solutions. I...

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01 Nov Three Reasons to Refine Your Niche

Many MSPs take on clients in any industry or vertical for the sake of having a full roster of paying clients. They are only interested in having clients who are willing and able to pay for monthly services and aren’t as concerned with being specialized and unique. However, there are many benefits for MSPs who choose to specialize in a...

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31 Oct eFolder Partner Interview featuring Ted Warner

Editor’s Note: Ted Warner, President of Connecting Point and Ted Hulsy, VP of Marketing at eFolder chat about Connecting Point’s ever increasing role of providing vCIO business consulting services for clients and the importance of implementing quarterly business reviews. Ted Hulsy:  Well, thanks a lot of joining us.  I’m going to ask you in a moment just to tell us a...

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27 Oct Work Study Program and What MSPs Should Know

Many MSPs struggle to find the right talent to hire and retain with the financial resources that are available to them. But what if we told you that you could hire smart, young, capable talent while also getting paid for it? The Federal Work-Study Program (FWS) provides funds for part-time employments to help college students finance the costs of postsecondary education....

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