eFolder Blog

31 Jan Three Important Traits of an OML 3 MSP

In an earlier eFolder blog post, we introduced the concept of Operational Maturity Levels and how MSPs’ business models fit into this framework. This evaluation framework, created by Service Leadership Inc. (SLI), helps business owners understand the effectiveness of their leadership styles and how adjustments can be made to advance their business both operationally and financially. While there are five Operational...

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30 Jan Five Key Features of Anchor Collaborative Web Editing

eFolder just introduced Collaborative Web Editing on the Anchor platform. This new functionality takes the secure file sync and share capabilities of Anchor to another level, permitting full blown document collaboration inside the secure platform. Here are some of the key features of Anchor Collaborative Web Editing: 1. Edit in real-time, with multiple co-authors - With the real-time Collaborative Web Editor,...

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26 Jan Five Reasons Collaborative Web Editing is Also a Security Tool

eFolder is about to release Collaborative Web Editing on the Anchor platform. Anchor is a business-grade file sync, share, and collaboration platform designed for MSPs. Anchor delivers anytime, anywhere file access to users, while helping MSPs solve some of the thorniest security and data privacy issues faced in the mobile world today. Anchor Collaborative Web Editing empowers users to create,edit, and even present content on the web in real time. With...

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03 Jan One Partner Shares His Basic Strategies for Selling Business Continuity: An Interview with Farrell Lusher

Editor’s Note: Farrell Lusher, President of Stepfar Technology Group, shares his basic sales, marketing, and positioning strategies for selling business continuity and backup and disaster recovery solutions and his vision to scale his MSP to the next level. Ted Hulsy:  Farrell, thanks for making time for today’s conversation. Farrell Lusher:  Oh, it’s my pleasure. Ted Hulsy:  Why don’t you share a bit about...

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08 Dec Six Reasons You Need to Document Your Recruitment Process

Hiring and keeping the right kinds of talent can be a tricky hurdle to overcome for many MSP owners. Financial resources, competitiveness of the labor market and location can determine how difficult it might be to replace that employee who just gave their notice. When we asked our eFolder partners last year what their biggest business challenges were, a big...

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02 Dec Why You Should Keep Storage in Mind When BDR Shopping

An easy way to sabotage your data protection strategy is by deploying BDR appliances that can’t protect all of your clients’ data. Before choosing a BDR appliance, it is imperative that you sit down with your clients and carefully understand not only how much data they have today, but how much this volume of data could expand in the next...

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01 Dec How to Mine Your Existing Client Base for Your Future

Many businesses looking to expand are trying to do so by consistently growing their client base. While this is one great way to grow a company, MSP owners should never forget that their filing cabinets are likely already full of leads that have a much higher potential to buy more services -  because they are existing clients. Cultivating new clients...

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29 Nov eFolder Partner Interview featuring Willie Kerns

Editor’s Note: Willie Kerns, CEO of SmartPath Technologies and eFolder host, Ted Hulsy, chat about the changes that come with a maturing MSP, such as adjusting internal processes, growing marketing efforts, and building vendor relationships in order to continue to scale your business and profitability. Ted Hulsy:  Today we are joined by Willie Kerns who is CEO and owner of SmartPath...

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24 Nov Peer Groups and Marketing Accountability

In an eFolder blog post last week we explored the many benefits of joining an MSP peer group and why both business owners and various departments across your company should take advantage of working with fellow MSPs. Despite the daily operational challenges that IT Providers face, marketing in particular can turn into a struggle for business owners who are trying...

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