Our partner web portal has evolved quite a bit since its initial launch in 2005. Originally, it was focused on helping partners manage their online backup accounts for their customers. Over the years, we’ve added local backup, email archiving, and recently BDR hardware monitoring and configuration. There’s a lot more information for each account than there used to be. There’s also quite a few new account actions and reports as well. While the interface is highly functional and streamlined for the common tasks, it also screams information overload. And let’s just say it wasn’t going to win awards for its aesthetic appeal anytime soon.
Our web portal has long been overdue for a comprehensive overhaul. It’s been a long time in coming, but we feel you will not be disappointed! Continue reading
A new reference guide is available for the eFolder Partner Web Portal, which includes task walkthroughs, tips, and screenshots. The guide can be downloaded from the eFolder Partner Center. We have also recently enhanced the web portal, including Autotask LiveLinks and multiple notification email addresses. . . . → Continue reading Web Portal reference manual and Web Portal enhancements
The newly released eFolder Partner Center is a centralized place for us to share resources with our partners, such as documentation, training videos, pricing, and brandable marketing materials. Access the partner center by logging in to our web portal and choosing the Partner Center link from the Support menu. . . . → Continue reading eFolder Partner Center provides central place to download all partner resources
The dash panel report has been enhanced so that you can customize the sort order (company, username, disk usage, software version, problem, etc.). Additionally, you can choose to group accounts by their status, so that all accounts with problems appear at the top of the report.
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