eFolder Blog

23 Aug 3 Ways to Gain New Business through Referrals

There are many ways to look for new business. Some are through traditional marketing and promotional efforts and others can come about through referral programs. Farrell Lusher, President of Stepfar Technology Group, has leveraged several referral strategies to successfully recruit new clients. Here are 3 ways to gain new business through referrals: 1. Start a referral program with current clients – This...

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19 Aug 4 Important HIPAA FAQs for MSPs

The Health Insurance Portability and Accountability Act (HIPAA) of 1996 was first passed in an effort to increase the portability of health insurance. Today, HIPAA has guidelines and regulations aimed reduce fraud and simplify administration. Although HIPAA regulations apply to health care professionals and entities that have access to patient health information, it is little-known that business associates of health...

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18 Aug How to Focus on Vertical Markets in 3 Easy Steps

Specializing in one or more verticals can help your MSP gain more in-depth market knowledge, build stronger relationships with your clients and establish a competitive advantage. By working with the same community over and over again, you will also learn how to speak their language and how to best fulfill their particular IT needs. Whether you are looking to reinvent your...

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17 Aug Businesses Underwater: Opening Our Hearts to Louisiana

“A torrent of about 2 feet of rain inundated the southern part of the state over a 48-hour period and many homes and businesses were still underwater.” – AP, Baton Rouge, August 16, 2016 eFolder has partners in Louisiana. If businesses are underwater, that means servers and local backup appliances are underwater, too. We checked in with the eFolder Account Managers...

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16 Aug MSP Jargon: What’s in A Word?

Providing managed services sounds easy enough…but for those choosing to make the leap from break-fix or start a brand new MSP business, there may be some vocabulary and business concepts that seem new or a little redundant. For example, what are the differences between a quote, a proposal, a contract or an SLA? Here are a few widely accepted definitions of...

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11 Aug 4 Big Marketing Mistakes to Avoid

Marketing. Something you’ve probably been thinking about doing for a while, only to constantly find yourself too swamped to actually implement a marketing strategy to help accelerate the growth of your MSP. When you finally do have some time on your hands, you will likely sit down and think of all the marketing tactics you should be doing. Just as...

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09 Aug 3 Ways to Avoid a Slow Service Reputation

One of the most important things a Managed Services Provider can do is keep slow service to a minimum and their SLA to a standard practice. Your job is to keep your clients up and running at all times, so that they can efficiently go about their own daily operations. You don’t want clients or prospects to think your service...

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05 Aug File Sync and the Legal Vertical

Many MSPs choose to take a vertical approach in the way they operate their business. Some MSPs deal only with medical clients, while other providers choose to specialize in other areas like legal or manufacturing. As part of our Summer Sales Series here at eFolder, we wanted to take a deep dive into the legal vertical and learn more about...

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