eFolder Blog

16 Feb One-Two Punch: How Cisco Umbrella and Anchor Successfully Put Ransomware to Bed

Ransomware has become one of the most destructive forms of crime we’ve seen since the world was thrust online over twenty years ago. While the concept of cybercrime is nothing new – the first denial-of-service, or DoS, attack occurred in 2000 by a Canadian teenager – full-scale attacks have evolved from being a disruptive annoyance to a full-fledged, multibillion-dollar industry. In...

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13 Feb How One MSP Strives to Differentiate His Business: A Partner Interview with Eric Rieger

Editor’s Note: Eric Rieger, President of WEBIT Services - a self-proclaimed non-traditional MSP, shares how he achieves his goal of differentiating his business from that of other managed service providers by standing out from the pack and establishing his “why.” Rieger also opens up about his open-book management style and how he is trying to mold his employees into highly...

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02 Feb What Does “Best-in-Class-Profitability” Look Like?

Recently this blog explored the concept of OML, or “Operational Maturity Level”, a classification system developed by Service Leadership Inc. (SLI) with a set of benchmarks to determine where a business finds itself in a standard growth cycle. One way to answer the question posed in this blog title, is to note that one becomes “best in class” by raising one's OML. This...

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31 Jan Three Important Traits of an OML 3 MSP

In an earlier eFolder blog post, we introduced the concept of Operational Maturity Levels and how MSPs’ business models fit into this framework. This evaluation framework, created by Service Leadership Inc. (SLI), helps business owners understand the effectiveness of their leadership styles and how adjustments can be made to advance their business both operationally and financially. While there are five Operational...

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30 Jan Five Key Features of Anchor Collaborative Web Editing

eFolder just introduced Collaborative Web Editing on the Anchor platform. This new functionality takes the secure file sync and share capabilities of Anchor to another level, permitting full blown document collaboration inside the secure platform. Here are some of the key features of Anchor Collaborative Web Editing: 1. Edit in real-time, with multiple co-authors - With the real-time Collaborative Web Editor,...

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26 Jan Five Reasons Collaborative Web Editing is Also a Security Tool

eFolder is about to release Collaborative Web Editing on the Anchor platform. Anchor is a business-grade file sync, share, and collaboration platform designed for MSPs. Anchor delivers anytime, anywhere file access to users, while helping MSPs solve some of the thorniest security and data privacy issues faced in the mobile world today. Anchor Collaborative Web Editing empowers users to create,edit, and even present content on the web in real time. With...

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03 Jan One Partner Shares His Basic Strategies for Selling Business Continuity: An Interview with Farrell Lusher

Editor’s Note: Farrell Lusher, President of Stepfar Technology Group, shares his basic sales, marketing, and positioning strategies for selling business continuity and backup and disaster recovery solutions and his vision to scale his MSP to the next level. Ted Hulsy:  Farrell, thanks for making time for today’s conversation. Farrell Lusher:  Oh, it’s my pleasure. Ted Hulsy:  Why don’t you share a bit about...

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08 Dec Six Reasons You Need to Document Your Recruitment Process

Hiring and keeping the right kinds of talent can be a tricky hurdle to overcome for many MSP owners. Financial resources, competitiveness of the labor market and location can determine how difficult it might be to replace that employee who just gave their notice. When we asked our eFolder partners last year what their biggest business challenges were, a big...

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02 Dec Why You Should Keep Storage in Mind When BDR Shopping

An easy way to sabotage your data protection strategy is by deploying BDR appliances that can’t protect all of your clients’ data. Before choosing a BDR appliance, it is imperative that you sit down with your clients and carefully understand not only how much data they have today, but how much this volume of data could expand in the next...

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