eFolder Blog

12 Feb King of the Court

“'Sales Engineer' happens to be my official title, but I’m actually a product and company evangelist,” says Jonas Robledo, Sales Engineer at eFolder. “In every interaction I have with a partner, I want them to have an excellent experience with our service,” he goes on to say. It’s his responsibility to remove any obstacles for potential partners so that they are able...

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11 Feb It’s A Match!

Finding the perfect new hire for your open job positions still requires a little more time investment on both sides than just swiping left or right on a job app and hoping for a match. However, the internet has definitely made it easier for employers to deepen the pool of potential new hires at little to no extra charge. Try...

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10 Feb Why You Should Love IT Solutions with Channel-Ready Features

For MSP owners looking to grow their business, adopting the right solutions from the get-go could have a huge impact on how quickly and efficiently your business can scale. While it is important to select feature-rich and user-friendly solutions that your clients will love, it is also important to adopt solutions that are designed for deployment by IT service providers...

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08 Feb 5 Reasons to LOVE Anchor’s Newest Features

With Valentine’s Day right around the corner, it’s easy to get pulled into the lovey-dovey mood this month. But this February, your affection doesn’t have to be reserved for humans only! Last week, eFolder announced the release of Anchor v2.4.1, our latest version of Anchor that includes new features, improvements, and important fixes, and I’m going to give you five...

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05 Feb If Your Support Team Can’t Keep Up, You’re Already Behind

“I’ve been with eFolder from the very beginning,” says John Mitchell, Director of Support at eFolder. For this reason alone, John knows the type of person it takes to work on one of the six support teams he manages at eFolder and he isn’t afraid to say it because he’s proud of the result. “I hand-picked all of the people that work...

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04 Feb 3 Ways to Help Your Remote Employees Feel Part of The Company

What if you could decrease your company’s carbon footprint, save on real estate costs, shorten employee onboarding time and expand the size of your talent pool, all by hiring more remote employees? As collaboration technology tools advance, hiring remote employees becomes a rapidly growing trend. While the cost benefits of telecommuting are real, one challenge to combat is the potential...

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03 Feb What Every MSP Needs to Know About Content Marketing

In a recent eFolder webinar, Where to Put Your 2016 Marketing Dollars, Raj Khera, CEO of MailerMailer, provided excellent insights on the top 10 marketing investments MSPs should make this year. A key learning from this webinar is that if MSPs were to invest in one marketing strategy in 2016, it should be in content marketing — the sharing of...

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02 Feb How (and Why) to Hire Your First Sales Professional

Tech support, accounting, billing, and marketing — some MSP business owners do it all. But between all these daily challenges, sales can often fall by the wayside. There just aren’t enough hours in a day or week to focus on prospecting and recruiting new clients. And without new clients (or clients who are a good fit for your business model),...

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01 Feb Quick Tips for Interacting with Technical Support

Last week I hosted a webinar titled “Quick Tips for Interacting with Technical Support” featuring one of eFolder’s Lead Technical Support Engineers, Tom Brown. Most of the information Tom shared on the webinar came from his eFolder experience, but his previous jobs working as a database programmer and network engineer also provided him with general knowledge about the most efficient...

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