eFolder Blog

08 Feb 5 Reasons to LOVE Anchor’s Newest Features

With Valentine’s Day right around the corner, it’s easy to get pulled into the lovey-dovey mood this month. But this February, your affection doesn’t have to be reserved for humans only! Last week, eFolder announced the release of Anchor v2.4.1, our latest version of Anchor that includes new features, improvements, and important fixes, and I’m going to give you five...

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05 Feb If Your Support Team Can’t Keep Up, You’re Already Behind

“I’ve been with eFolder from the very beginning,” says John Mitchell, Director of Support at eFolder. For this reason alone, John knows the type of person it takes to work on one of the six support teams he manages at eFolder and he isn’t afraid to say it because he’s proud of the result. “I hand-picked all of the people that work...

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04 Feb 3 Ways to Help Your Remote Employees Feel Part of The Company

What if you could decrease your company’s carbon footprint, save on real estate costs, shorten employee onboarding time and expand the size of your talent pool, all by hiring more remote employees? As collaboration technology tools advance, hiring remote employees becomes a rapidly growing trend. While the cost benefits of telecommuting are real, one challenge to combat is the potential...

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03 Feb What Every MSP Needs to Know About Content Marketing

In a recent eFolder webinar, Where to Put Your 2016 Marketing Dollars, Raj Khera, CEO of MailerMailer, provided excellent insights on the top 10 marketing investments MSPs should make this year. A key learning from this webinar is that if MSPs were to invest in one marketing strategy in 2016, it should be in content marketing — the sharing of...

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02 Feb How (and Why) to Hire Your First Sales Professional

Tech support, accounting, billing, and marketing — some MSP business owners do it all. But between all these daily challenges, sales can often fall by the wayside. There just aren’t enough hours in a day or week to focus on prospecting and recruiting new clients. And without new clients (or clients who are a good fit for your business model),...

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01 Feb Quick Tips for Interacting with Technical Support

Last week I hosted a webinar titled “Quick Tips for Interacting with Technical Support” featuring one of eFolder’s Lead Technical Support Engineers, Tom Brown. Most of the information Tom shared on the webinar came from his eFolder experience, but his previous jobs working as a database programmer and network engineer also provided him with general knowledge about the most efficient...

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29 Jan The Architects Behind the eFolder Partner Experience

Architects design and create buildings from scratch. They have a well-versed practice and understand the materials and measurements needed in order to build a solid structure from the ground up. The same can be said about creating a positive Partner Experience. It takes patience and a systematic thinker who has the ability to contribute critical thinking to create a solid...

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28 Jan 5 Simple Ways to Get More Referrals for Your Business

Having a referral program is one of the most effective and affordable ways to get qualified prospects into your shop. Moreover, it is a surefire technique to get the most enthusiastic prospects since they probably found their way to you with the help of a raving client of yours. But how do you turn word of mouth into a valuable...

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27 Jan How MSPs Can Benefit from Yelp

Most people would agree that Yelp, the business recommendation platform, has come to their rescue at least a few times when searching for a new restaurant or café to venture to. With over 140 million monthly visitors, Yelp is a popular destination for prospects and customers who want to learn more about or leave reviews for local businesses. For MSPs who...

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